Legal

Privacy Policy

This Privacy Policy explains how Tanderon Markets collects, uses, discloses, and safeguards information when you visit our website or use our services. Please read this policy carefully. This is a general template and should be reviewed and adapted to reflect your actual data practices and applicable law before publication.

Last updated: [Insert Date]

1. Information We Collect

We may collect information you provide directly to us, information collected automatically when you use our website or services, and information received from third parties, including:

1.1 Information You Provide

  • Contact details, such as name, email address, and phone number, when you request access, submit an inquiry, or communicate with us.
  • Account information, if you register for or access any portal or service associated with Tanderon Markets.
  • Any other information you choose to submit through contact forms, support requests, or correspondence.

1.2 Information Collected Automatically

  • Device and usage data, including IP address, browser type, operating system, referring URLs, and pages visited.
  • Log data generated through normal operation of our servers and website infrastructure.
  • Information collected through cookies and similar tracking technologies, as described in Section 5.

1.3 Information from Third Parties

We may receive information about you from third-party services, business partners, or publicly available sources, where permitted by applicable law.

2. How We Use Information

We use the information we collect for purposes that may include:

  • Operating, maintaining, and improving our website and services.
  • Responding to inquiries, requests, and support needs.
  • Communicating with you about updates, service-related notices, and administrative matters.
  • Monitoring and analysing usage trends to improve functionality and user experience.
  • Detecting, preventing, and addressing technical issues, fraud, or security incidents.
  • Complying with legal obligations and enforcing our terms and policies.

4. How We Share Information

We do not sell personal information. We may share information in the following circumstances:

  • Service providers: with vendors and contractors who perform services on our behalf, such as hosting, analytics, or communications support, subject to confidentiality obligations.
  • Legal requirements: where disclosure is required to comply with applicable law, regulation, legal process, or governmental request.
  • Business transfers: in connection with a merger, acquisition, reorganisation, or sale of assets, subject to standard confidentiality arrangements.
  • Protection of rights: where necessary to protect the rights, property, or safety of Tanderon Markets, our users, or others.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember preferences, and understand how visitors interact with our content. These may include:

  • Essential cookies, required for core website functionality.
  • Analytics cookies, used to understand usage patterns and improve our services.
  • Preference cookies, used to remember choices you have made.

You can usually control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

6. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete, anonymise, or otherwise dispose of it.

7. Data Security

We implement reasonable administrative, technical, and organisational safeguards designed to protect personal information against unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted to us.

8. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of personal information, subject to certain exceptions.
  • Object to or restrict certain processing activities.
  • Request a copy of your information in a portable format.
  • Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details provided in Section 13. We may need to verify your identity before responding to certain requests.

9. International Data Transfers

Information we collect may be transferred to, stored, and processed in countries other than the one in which you reside. Where such transfers occur, we take reasonable steps to ensure that appropriate safeguards are in place consistent with applicable data protection requirements.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take reasonable steps to delete it.

11. Third-Party Links

Our website may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy does not apply to those third-party sites, and we encourage you to review their respective privacy policies before providing any information.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out via the contact channels provided on our Contact page.